IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.

Sep 10, 2025 · This is a comprehensive guide with an elaborate overview of the foundational concepts of IT service management (ITSM), effective implementation of ITSM workflows and …

It consists of a highly detailed library of processes that cover functional areas such as service strategy, service design, service transition, service operation and continual service improvement.

Oct 10, 2025 · What are ITSM processes? ITSM processes, short for IT service management processes, are the structured ways IT teams deliver and support technology inside an …

Oct 22, 2025 · Learn more about the different types of ITSM processes and how to implement them in your workplace with this guide.

Oct 24, 2023 · Some processes include event management, incident management, request fulfillment, access management and problem management. There are also these functions: IT …

Jul 22, 2025 · Explore the fundamentals of ITSM, its processes, framework, and how IT service management can help streamline your IT services for better efficiency.

Jun 25, 2025 · IT service management (ITSM) refers to the activities an organization performs to design, build, operate, and maintain information technology (IT) services offered to internal …

Jul 15, 2025 · ITSM includes all the discrete activities and processes that support an IT service throughout its lifecycle, from product and service development to ongoing service and change …

Dec 1, 2024 · Explore what IT Service Management (ITSM) is, its core processes, and how it improves business goals, customer experience, and IT operations efficiency.