T‑Mobile and OpenAI Join Forces to Revolutionize the Customer ...
Sep 18, 2024 · Combining T-Mobile’s deep expertise in cultivating customer relationships with OpenAI’s cutting-edge AI technology knowledge and world-class research and development experts, the two companies are custom-building the first intent-driven AI-decisioning platform of its kind, called IntentCX.
T-Mobile and OpenAI Join Forces to Revolutionize the Customer ...
SAN FRANCISCO, September 18, 2024 -- (BUSINESS WIRE)--T-Mobile (NASDAQ: TMUS) and OpenAI have forged a groundbreaking multi-year agreement that will revolutionize the customer experience and...
T-Mobile Agreed to Pay OpenAI $100 Million Over Three Years …
Nov 4, 2024 · Source: The Information. T-Mobile agreed to pay OpenAI roughly $100 million over the next three years as part of a deal to use the startup’s technology, The Information reported on Monday. T-Mobile is paying to use OpenAI’s models to develop a new customer service chatbot that will aim to remember customer-specific data and use generative ...
T-Mobile partners with OpenAI for customer service revamp - Axios
Sep 18, 2024 · T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced Wednesday. Why it matters: Customer service has emerged as one of the top business uses …
T-Mobile Strikes Deal With OpenAI - WSJ - The Wall Street Journal
Sep 18, 2024 · T-Mobile US TMUS 0.89% said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new...
T-Mobile embraces AI tech by giving OpenAI customer data
Sep 18, 2024 · T-Mobile announced a four-way partnership with tech giant Nvidia, broadband internet provider Ericsson and telecom company Nokia. The four companies will pour money into a AI-powered radio...
T-Mobile and OpenAI Join Forces to Revolutionize the Customer ...
Sep 18, 2024 · Combining T-Mobile’s deep expertise in cultivating customer relationships with OpenAI’s cutting-edge AI technology knowledge and world-class research and development experts, the two companies are...
T-Mobile teams up with OpenAI to revolutionise customer …
Sep 20, 2024 · T-Mobile is actively testing IntentCX behind closed doors, with plans to fully launch it in 2025. Beyond the customer-focused platform, T-Mobile will collaborate with OpenAI to develop additional AI-enabled services and tools as part of a multi-year agreement.
T-Mobile, OpenAI to equip customer care agents with AI platform
Sep 19, 2024 · T-Mobile and OpenAI entered a multiyear agreement to build a custom AI platform called IntentCX, the companies announced Wednesday. IntentCX will be trained on billions of data points from T-Mobile customer interactions to determine the next best steps for …
T-Mobile and OpenAI announce partnership - MSN
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one...