Please check the support bands on your device’s packing and make sure the SIM card you are using matches these bands. Alternatively, you can contact the seller from which you bought your device to ...

You can change the “app permission” in “Settings” -> “Apps” -> “Permission manager” -> selecting a topic. Check the choice-box to allow or deny individual permissions. Note: Available settings and ...

a) If the issue appears occasionally, it may be caused by anomalies in a file. It is recommended that you continue to use the device normally. b) Check if the issue occurs during charging. If yes, we ...

a) Check your device memory availability as it might be full. b) If the device also can't send or receive MMS, please go to “Settings”->“SIM card & mobile network” or “Cellular network” ->Click the ...

a) Check if the device is in a high or low temperature environment. If yes, we advise you to use it only under normal operating conditions. b) Deactivate Bluetooth, Wi-Fi, or GPS when not in use. c) ...

You have several ways to check the IMEI information: Method 1: Check the IMEI information from the IMEI label which is stuck to the device body. Method 2: The IMEI engraved on the SIM Card tray.

The Accessibility Menu provides a large on-screen menu to control your phone. You can control gestures, hardware buttons, navigation, and so on. a) To use this ...

To use your SIM card when making a video call, please check the requirements below: a) Video calls require network/SIM card support. Please contact your SIM operator to make sure you have the video ...

a) Try to restart your phone. b) Move to an open area with a better signal and try again, or contact your SIM card operator to check the network coverage at your location. c) Swipe down to access the ...

a) Try to set a high phone size or video quality: go to the “Camera” app->touch the settings icon at the top left of the corner on the screen-> touch “Video quality”->select high ...