Five9 has announced the release of Microsoft Teams UC Integration. This new Teams feature has a bi-directional presence, allowing agents to communicate with experts and accelerate resolutions for ...

Google’s Agentspace grounds Gen AI in enterprise data sources to help enterprise workers find the information they need the first time and then leverage that data for AI-powered insights and generated ...

Data from the commercial real estate industry – and from workplace leaders – underscores a link between hybrid work and lease ...

The promise of AI tools with the agency to make decisions has potential – but adopters would be wise to understand what AI agents can do well.

A debate means there's still time to get it right when it comes to modern employee experience -- we haven't permanently settled for getting it wrong for everyone.

It would be easy to say that the solution to the dipping engagement is simply to require everyone to come back to the office. But research shows otherwise. Slack’s most recent Workforce Index report ...

Metrigy’s recently published Employee Engagement Optimization: 2025 global study of 400 organizations showed that work location is in a state of flux and that hybrid work strategies are driving ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: some of the news out of AWS re:Invent ...

Stay informed and sign up for weekly No Jitter, Enterprise Connect, and WorkSpace Connect newsletters ...

After seven separate tech events, seven clear trends emerge in AI and communications technology, from CX to copilots to the challenge of differentiation.