Ecommerce trends, developments and statistics from the last quarter including peak season predictions, cross-border ...

We don’t always cover the world of agency strategy in our trends and predictions for the year ahead, but there’s a lot going ...

Andrew Hood, founder and CEO of Lynchpin, talks about first-party data strategy, measurement skills, and the fate of the AI ...

We ask four influencer experts to set the scene for social commerce in 2025, including which brands to look out for and ...

We asked our experts about the state of performance marketing right now, how budgets and ways of working are changing, and ...

The PM Dragonfly Managing Partner discusses how organisations should approach generative AI in order to make it a true differentiator in 2025.

Customers expect personalised and seamless experiences across all touchpoints. Key benefits for those companies that can deliver on this include the opportunity to increase customer satisfaction, ...

Delivering exceptional customer experiences is critical to performance. This involves meeting and exceeding customer expectations to drive growth and customer lifetime value. This 60-minute session ...