Air traffic control meltdown made worse by password problems of engineer working from home - An inquiry has been set up by regulator the Civil Aviation Authority into the ATC meltdown in August 2023

An engineer's password problem hampered efforts to resolve Bank Holiday airport chaos caused by a flight data fault, a report has said. More than 700,000 passengers suffered cancellations and delays in August 2023 due to the computer shutdown at NATS,

Air traffic control chaos that struck British airlines last summer was made worse by delays in verifying a password for an engineer working from home, an inquiry has found.

Engineer’s password problem contributed to air traffic control failure – report - More than 700,000 passengers suffered disruption when flights were grounded at UK airports on August 28 last year.