In addition to their record-setting customer service performance, the Buccaneers ranked No. 1 in Overall Season Pass Member Satisfaction, Exclusive Benefits, Prestige, Sense of Being Valued, Value ...
Telecommunications provider O2 Telefónica today announced a strategic shift in the operation of its 5G Core network, becoming the first telecommunications operator worldwide to move production-scale ...
In this week’s Strongsville Police Blotter, a Whitney Road resident called police after experiencing what he said was ...
A police officer in Florida was arrested by his own department after he allegedly bilked upwards of $14,000 in fraudulent ...
The federal government’s Scams Prevention Framework will establish a new line of business for AFCA, requiring additional capability, systems, and cross-sector coordination. AFCA plans to announce its ...
Gartner predicts half of firms that cut customer service staff due to AI will rehire by 2027 as enterprises rebalance automation and human support.
Peak-season results show how brands blended AI & human support to scale faster, control costs, and protect trust, ...
WAUKESHA, WI – First Federal Bank of Wisconsin, a leading community bank, announced the promotion of Steve Wierschem to President and Chief Executive ...
Tax Rate and Cash Taxes -- Effective tax rate for 2026 expected in the mid-20% range; cash tax payments estimated at $5 million to $7 million.
Kinetic, a unit of Little Rock-based fiber optic provider Uniti Group Inc., has appointed Stacie Vongvanith as the company's first chief customer officer, the internet service provider said Tuesday.
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Vongvanith Named Kinetic’s First Chief Customer Officer; Brings Customer Voice to Senior Leadership
Industry leader Stacie Vongvanith will be Kinetic’s first CCO. Drawing on her years of telecom, cable and fiber internet experience, Vongvanith will enhance Kinetic's customer experience, identify ...
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