2. GET CERTIFIED ON THE LATEST CYBER SAFETY MEASURES.

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

Learn how AI in utilities will improve customer service and management of distributed energy resources to advance the energy transition.

Service revenue is reported on the income statement under operating revenues, reflecting earnings from core business ...

Advanced technologies like AI and machine learning are empowering start-ups to overcome traditional obstacles.

When organizations prioritize a clear purpose over profit, they have a positive influence on consumers and stakeholders of ...

Suppose an AI assistant fails to answer a question about current events or provides outdated information in a critical situation. This scenario, while increasingly rare, reflects the importance of ...

AI is revolutionizing post-holiday retail operations, streamlining processes, prioritizing critical tasks, and automating routine workloads.

It’s quite possible business applications may begin to collapse in the agentic AI era. If you consider the core foundation of ...