Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

The Vietnam Bot Services Market has witnessed significant growth in recent years, driven by the increasing adoption of automation technologies across various industries. With businesses seeking ...

Nearly half the traffic on the internet is generated by automated entities called bots, and a large portion of them pose ...

The Enugu Electricity Distribution Company (EEDC) has introduced a self-service Robotic application known as “EEDC BOT” to enhance positive customers’ experience. The Head, Corporate Communications of ...

For people who hate making mundane phone calls, Google has an AI solution.

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

The top executive of Allstate Corp. said the company’s 15,000 customer service agents now use artificial intelligence to craft emails to customers about claims, a move that has led to better outcomes ...

A retailer implemented autonomous mobile robots in their warehouse and generated labor efficiencies. More importantly, this ...

VMPL Pune Maharashtra [India]9 India leading and fastest-emerging AR VR and Metaverse development company Augment Works has ...

APIs are the backbone of modern digital transformation, but they are also the most exploited attack surface,” said Ameya Talwalkar, CEO of Cequence Security. “We are not just expanding—we are ...