Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

AS businesses continue to adapt to an ever-evolving digital landscape, customer experience (CX) is anticipated to play a key ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist ™ solution ...

A primary advantage of merchant services lies in their ability to ensure hassle-free transactions. With advanced technology, payments are processed quickly, minimizing wait times. Efficient processing ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

PORTLAND, Ore. (KATU) — Trader Joe’s and Costco stores across the country are setting limits on how many eggs customers can ...

United Parcel Service (NYSE: UPS), usually just known by its ticker UPS, has been working through a turnaround. Wall Street ...

Jayanta Chaudhuri, a marketing expert, revealed that he had contacted the bank to request a change of his current ...

Rieva Lesonsky interviews industry experts to learn how AI is transforming small businesses and their predictions for AI's ...

We hope these limits will help to ensure that as many of our customers who need eggs are able to purchase them‚” a Trader Joe ...