The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

A tell-tale sign that you’re chatting with an AI bot and not an actual person is the speed of their responses. If you use ...

they should realise that customer service “must be truly customer-centric” and retain a human element. But as chatbot technology advances, will this happen? Looking ahead, Dr Mustafa said he ...

Introduction to AI in Banking Artificial Intelligence (AI) is revolutionizing the banking sector by enhancing operational ...

It can help businesses to deliver uninterrupted support, whether that’s via chatbot or any other channel. Your customer support can be more proactive because live chat software is not only about ...

People_Precision_Technology_Scenarios_0073_05-24 Man in field holding a tablet in front of a Case IH tractor. CNH rolls out ...

In this crazy-busy corporate climate, finding fresh ways to streamline and cut costs is the holy grail. Picture this: customers walking away beaming with delight, their queries answered swiftly, and ...

Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service, said ...