Albertsons on Wednesday formally terminated its proposed $25 billion merger with Kroger and filed a lawsuit against its ...

Millennials and Gen Z represent a significant portion of today’s consumer base, and their shopping preferences are shaping ...

We all know the holidays are a pivotal time for retail and CPG brands. It’s during this period that these categories tend to ...

For brands struggling to connect with Gen Z consumers, the evidence is clear: gift guides and influencers, including nano and ...

As the buzz around artificial intelligence and automation continues to dominate, we’re at a crossroads in e-commerce marketing.

Building a robust fraud prevention program is a journey, not a race. Focus first on the patterns that matter most: ...

The company behind Reebok‘s operations is laying off employees in the brand’s footwear business as it reworks its licensing ...

While three in four consumers are willing to accept a cheaper shipping option to offset an item’s cost, that doesn’t mean retailers should ignore the customer experience.

Adopting data-driven strategies can help businesses transform missed opportunities into meaningful successes, enhancing holiday performance and year-round growth.

While it's critical to drive sales during the festive season, retailers need to think long term and deploy results-driven ...

Unlocking sales is a manifestation of taking solutions that exist today — both high- and low-tech solutions — and dovetailing ...

By handling routine queries instantly, AI customer service agents reduce customer wait times and free up human agents to ...