In an ever-evolving world, one thing is consistent: our need to move. Commercial and personal travel are at the basis of day-to-day ...

Outsourcing will be pivotal in helping organizations stay agile, competitive, and customer-centric in an increasingly dynamic marketplace. Fremont, CA: The future of contact centers is set to be ...

I began my career in 1994, graduating from Queens College with a degree in Computer Science. My first position was as a programmer at Stanley Black & Decker, a power tools company. Through dedication ...