Supporting Leeds Building Society with Colleague Engagement through the contact centre - contact centre case study business ...

Whistl Secures Office for North East Contact Centre team The purpose-built facility will enable Whistl to expand its Contact ...

Calabrio Acquisition of Echo AI Integration Advances Calabrio’s Aim to Optimise Contact Centres Through Cutting-Edge AI ...

Hold music could be the key to a better customer relationship. Many contact centres rely on hold music to try to keep ...

How Artificial Intelligence Will Transform Contact Centre Workforce Planning in the Future Sabio Group, discusses.

Why Is Your Cloud Contact Centre Transformation Failing to Deliver? James Hughes, Group Head of Solutions at Sabio Group ...

Nutun & Charles Tyrwhitt Awarded "Best Customer Service Into Europe" 2nd Year Running at European Contact Centre & Customer ...

Capturing excellence through every perspective - Contact centre events hosted by IPI Manchester & London February 2025 ...

Business Systems Guide to Automation Excellence in the contact centre - contact centre download from Business Systems ...

The UK National Contact Centres Awards open for nominations. The largest awards programme for contact centre talent in the UK ...

Verint Joins Wordwatch Partner Programme to Enhance Communications Data Management and Compliance for Global Clients contact ...

FourNet Head of Security Operations Alex Hisley named as one of the top IT leaders in the UKAnnual CSO30 Awards - contact ...