Twilio will host a conference call at 2:00 p.m. (PT ... in the Leaders category of the IDC MarketScape Worldwide Contact Center as a Service (CCaaS) Applications Software 2024 Vendor Assessment1 ...

Self, the video-based AI platform redefines conversational agents with real-time interactions and lifelike engagement. eSelf: ...

With a market capitalization of $17 billion, Twilio (TWLO) offers developers tools for integrating voice, messaging, video, ...

Looking for a new job in 2025? There are 750 new job opportunities for aspiring customer service representatives in the AT&T ...

The global ecommerce landscape is thriving. Retail sales are contributing to this. They are set to reach $7.4 trillion by ...

ElevenLabs in the conversational AI market focuses on personalization and accessibility. One of its features is its ...

Xtend Healthcare LLC violated federal and state law when it laid off hundreds of employees from its Covid-19 vaccination call center without 60 days’ advance written notice, according to a new lawsuit ...

A team of KUT producers spent a day with clinicians who field calls from Austinites in crisis. Here is a snapshot of what ...

Driivz announced a new service offering to provide an end-to-end solution for Level 1 and Level 2 support services for EV charge point ...

RingCentral's improved gross margin and reduced expenses indicate a likely path to profitability in 2025. See why I rate RNG ...