Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your ...

The federal government is funding a project that will explore AI's potential to improve English learners' early literacy skills.

Anyone who has taught in a dual language program knows the struggle of fitting in sufficient instruction in each content area ...

With one eye focused on student achievement and the other firmly placed on overall academic improvement to its high school, ...

Ipswich Town manager Kieran McKenna admits that the club's use of data when it comes to player recruitment is still 'very much a work-in-progress'.

Learn more When in doubt ... and has recommended Idlewild to many others as a long-lasting way to have beautiful flowers around. Best subscription Flower subscriptions are a great way to brighten ...

Only recently given stewardship over his late father's work, Sean Ono Lennon is on a remarkable run. The only child of John ...

Celebrated author and educator John Marsden, best known for his dystopian young adult Tomorrow series, has died aged 74. The ...

Shutdown Grows Closer as Trump Tells G.O.P. to Kill Spending Deal The bill Republicans and Democrats agreed on is in jeopardy after President-elect Trump condemned it three days before the ...

The Grammy Award-winning singer says working with a vocal coach "honestly changed my life." Eilish and her brother/collaborator Finneas talk about their new album, Hit Me Hard and Soft.

The latest Bank of England interest rate decision has been announced; Guinness maker Diageo has been facing supply issues - and one factor is Gen Z's new appetite for the black stuff. Read these and ...