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In data: Serial returners are ‘silent crisis’ for retailers eroding profit margins
The 2024 'Annual Returns Benchmark' Report reveals that serial returners are predominantly younger shoppers engaging in new ...
BBC5y
Asos threatens to block serial returners
Certain users do not like being seen in the same outfit twice, making it tempting to use an outfit once and return it. The company's note to customers, sent this week, states: "If we notice an ...
Business Insider India5y
Brands can now give shoppers an 'Uber-style rating' - and block people for too many returns
The ratings tool will also allow brands to block serial returners from purchasing - or even browsing - their products on the marketplace, Kahlon said. Here's how the ratings system works ...
Business Insider India5y
Target employees share the 8 wildest returns they've ever seen
Target's no different from its major rivals when it comes to attracting retail fraud and serial returners. The company's returns policy allows customers to bring back unopened products that are ...