Skilled Dynamics developers play an important role in boosting client engagement by leveraging Microsoft Dynamics 365's full ...

For small businesses that are new to customer relationship management (CRM), Bigin by Zoho focuses on essential features and ...

The SymphonyAI CINDE Connected Retail platform, through its source-agnostic data onboarding framework, delivers AI-driven insights across critical functions including customer behavior, sales, ...

Salesforce's AI suite, Agentforce, launched in 2024, enhances efficiency and customer satisfaction. Learn why we rate CRM ...

Why it matters: Robin AI's legal assistant now allows companies to generate standardized pieces of legal information from contract texts. Through the deeper analysis companies can now perform on their ...

Salesforce, Inc. CRM closed 2024 on a high note, delivering a robust 27% gain in a turbulent market. This impressive ...

Microsoft wants to make using Copilot a daily habit and take on Google's aggressive push of Gemini for Workspace.

RingCentral has good growth prospects, especially in its call center division. This combined with a very depressed valuation ...

Microsoft and OpenAI have had something of a symbiotic relationship, with the former giving billions of capital to a startup AI lab and in return gaining early access to cutting-edge models that are ...

Microsoft Teams launched as part of the Microsoft 365 suite in 2017, with a free-to-use version available in 2018, and has ...

Manufacturing organisations have been forced to contend with various sector-specific and cross-industry challenges in recent ...