A Reddit post in the r/houseplants community had plant lovers up in arms. The post, titled "Lowe's must be stopped," features photos of individually potted succulents that had been painted blue ...

About three-quarters of those who shopped at Lowe's last year came back to the store in 2023, according to Numerator, on par with the customer loyalty for rival Home Depot. Lowe's shoppers have ...

He gave me time to make my own decision. Kyle’s kindness and honesty went above and beyond my expectations. He has set the bar extremely high for the customer service Lowe’s offers.

The program to award $10 million to improve community spaces – from nonprofit, veteran and first responder facilities, to ...

At Lowe’s, the maxim “the customer is always right” mostly rings true. According to the store’s policy, any restrictions on what customers can order for pick-up seem to be for larger-items ...

much like Best Buy keeps certain inventory off the sales floor until a customer requests it. And power tools at Lowe's and Tractor Supply are often kept on locked shelves, with Lowe's taking the ...

Lowe's inventory shrink as a percentage of sales ... the greatest deterrent for any type of theft activity is effective customer service," he said. In other words, having more employees engaging ...

However, we don’t think such enhancements in customer experience and operating processes are unique to Lowe’s. Other retailers in the industry continue to pursue similar efforts, which will ...