We are at an early stage in the AI era, and the technology is evolving extremely quickly. Providers are rapidly introducing ...

To successfully integrate generative AI (gen AI) in marketing, companies need to balance automation, customization, and human ...

A software company ... Business School and the chair and a cofounder of the Digital Data Design Institute at Harvard University. He is a coauthor of Competing in the Age of AI (Harvard Business ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

When product and sales teams collaborate effectively, they create a virtuous cycle where great products fuel sales and sales ...

Leveraging external expertise is crucial for driving innovation, but it comes with the significant risk of information leakage. The authors’ research, which includes interviews, large-scale surveys, ...

While many companies are retreating from social commitments, evidence shows that strategically designed impact initiatives ...

Simon Mandal has an unusual career—even for a magician. Mandal specializes in the high-stakes world of corporate ...

Since it was first discussed in the Harvard Business Review in 2003, the Net Promoter Score (NPS) has been a crucial met ...

I assist new leaders in transitioning into their roles with confidence by embracing a next-gen leadership mindset. Here are ...

A transparent, consistent approach to hiring and onboarding that reflects your culture leads to a sustainable operation and ...