Enterprise customer service operations have evolved dramatically in the past decade. Support organizations now manage complex product ecosystems, global service teams, and interactions across multiple ...

Bloomfire reports on 6 key knowledge management trends for 2026, emphasizing dynamic collective intelligence as a strategic ...

Abstract: We propose an automated depression diagnosis system using a knowledge base and GPT. This system detects depression from text posted on social media. This paper proposes an approach that ...

Abstract: Deep learning-empowered semantic communication is regarded as a promising candidate for future 6G networks. Although existing semantic communication systems have achieved superior ...