AI and smart data help businesses not only improve their service but also build good and meaningful relationships with ...

What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Sweet Coloradough’s doughnuts are hand-crafted. Nothing is automated.

Shopify shares actionable small business tips from expert entrepreneurs, including how to find success in your marketing, ...

AI is revolutionizing post-holiday retail operations, streamlining processes, prioritizing critical tasks, and automating routine workloads.

Most folks would argue that flirting can, in fact, be hard. You have to balance so many spinning plates, to be funny, interesting and not drive the other person away. However, there are always a few ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Whether it is something as simple as a customer service bot to one that talks like a human, there are bots of all kinds. However, did you know a lot of the bots you have been using are actually ...

Below are examples of what different acts of service can look like. For people who love with acts of service, love is not felt as much with abstract words and intention as it is with visible action ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...