Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales ...

The United States Court of Appeals for the Fifth Circuit recently affirmed a pivotal decision allowing sex-trafficking ...

Customer Relationship Management (CRM) software’s primary goal is to help small businesses foster better relationships with customers. Simple enough. But with so many CRM platforms coming with ...

Based solely on vetted, unbiased customer reviews, the Trust Radius Buyer's Choice Awards honor organizations chosen as best ...

Finding the best customer relationship management software for small business is key to achieving these goals. Let’s explore some of the top options available today.

Running a field service business can feel like a balancing act—managing technicians, scheduling appointments, sending ...

Generative AI, a branch of artificial intelligence that creates new content, is moving beyond simple integration into existing applications. In 2024, many applications began incorporating generative ...

NICE Inform Elite will give the San Francisco DEM a single, consolidated solution for capturing and analyzing 911 communications and incident data, along with automated tools for performing Quality ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is ...

AI agents are still in the experimental stage, so using them comes with risk. But many companies are quickly looking to adopt ...

Subscribe to TheStreet's free daily newsletter💰💸 Bank of America analysts revealed that although the U.S. software market ...

See who made the latest edition of the GovTech 100 as we analyze the market serving state and local government IT. With ever-more investment in gov tech, several large firms have begun merging with ...