World: A whistleblower's report has sparked scrutiny over Chancellor Rachel Reeves' expenses from her tenure as a customer ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist ™ solution ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

In a discussion with Lewis Howes on Greatness Clips on May 15, 2021, Shark Tank investor and entrepreneur Barbara Corcoran highlighted a key challenge in sales: customers often do not truly know what ...

Leaders with the Greenville Police Department said they saw improvement in some major categories in 2024. At Tuesday’s police community relations committee ...

PORTLAND, Ore. (KATU) — Trader Joe’s and Costco stores across the country are setting limits on how many eggs customers can purchase as the avian flu continues to impact flocks. According to a ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

A surprise dinner at Morris Chang's home in 2010 led to Apple becoming TSMC's biggest client, a partnership that reshaped the semiconductor industry and remains critical today, with Apple accounting ...

The synergy generated when a CCO and CFO work together not only boosts revenue for the entire business, but enables long-term workplace agility.

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.