Which car insurance company offers cheaper average rates and better customer satisfaction, Geico or State Farm?

With e-commerce sales expected to grow again in 2025, the challenge of managing shipping logistics has taken center stage. Both to and from consumers’ front doors.

Telecel Ghana has been recognised for its exceptional commitment to customer service, earning the coveted Customer Service ...

New FICO Survey: 88% of Customers Consider Customer Experience of Equal Importance to Product Offerings When Choosing Their Bank A new FICO survey finds that 88% of bank customer respondents report ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

We recently compiled a list of the 10 AI News Updates on Wall Street’s Radar. In this article, we are going to take a look at ...

SurveyMonkey today announced it has updated SurveyMonkey for Salesforce on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, providing customers new ways to ...

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the winners of the 2025 Kingsley Excellence Awards and the 2024 ...

Onbe, a market-leading corporate disbursements platform, published its Winter 2025 Patient Refund Survey, revealing that timely, digital patient refun ...

In recent years, Troup County has been working to improve customer service for county residents, including county employees ...