For the best experience, please enable JavaScript in your browser settings. The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer ...

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The J.D. Power Wireless Customer Care Performance Study SM measures satisfaction with the entire customer care service experience, from initial contact to problem resolution, based on recent customer ...

NY, released survey results showing hundreds of patients of Optum-owned providers faced billing, customer service and care issues.

Pathetic customer care service and zero resolution on escalated complaint has formed me to utilize this forum to reach out to your management. Service request Number: ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

In the competitive retail landscape, exceptional customer service distinguishes the leaders ... it’s about ensuring every deal comes with dependable care. Together, under Massmart, they prove ...

Instead of offering solutions, many staff members appeared disengaged, ignoring complaints or offering vague reassurances without action.

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