The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

they should realise that customer service “must be truly customer-centric” and retain a human element. But as chatbot technology advances, will this happen? Looking ahead, Dr Mustafa said he ...

Introduction to AI in Banking Artificial Intelligence (AI) is revolutionizing the banking sector by enhancing operational ...

In this crazy-busy corporate climate, finding fresh ways to streamline and cut costs is the holy grail. Picture this: customers walking away beaming with delight, their queries answered swiftly, and ...

Proponents say ChatGPT could reinvent online search engines and could assist with research, information writing, content creation and customer service chatbots. However, the service has at times ...

A CNH chatbot powered by artificial intelligence (AI) is changing the game when it comes to helping dealers support customers ...

ChatGPT launched in the fall of 2022 and quickly became the fastest-growing consumer software. The base version is free, but some users pay as much as $200 a month for the service. Around 300 million ...

Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service, said ...