The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

Proponents say ChatGPT could reinvent online search engines and could assist with research, information writing, content creation and customer service chatbots. However, the service has at times ...

In this crazy-busy corporate climate, finding fresh ways to streamline and cut costs is the holy grail. Picture this: customers walking away beaming with delight, their queries answered swiftly, and ...

Imagine a sales team that never sleeps. Palona is launching AI chatbots designed to act as personable, 24/7 sales agents for businesses, going beyond simple customer service to drive sales and build ...

Winnipeg's 311 service is planning to try out an artificial intelligence chatbot this spring, even though the average wait ...

Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

Customer service is meant to resolve issues and foster trust, but it becomes a source of frustration and disappointment for many. From endless hold times to system glitches that leave you hanging in ...

Artificial intelligence (AI) is fast becoming one of the most significant trends shaping the travel and tourism industry, redefining how travellers plan, book, and experience journeys.

NoMindBhutan, the country’s first Artificial Intelligence (AI) company, is charting a new path for innovation. Founded by a ...

As artificial intelligence (AI) continues to make its mark on various industries, customer service is experiencing one of the ...

A tell-tale sign that you’re chatting with an AI bot and not an actual person is the speed of their responses. If you use ...