The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

Chatbots are becoming increasingly common, with more than three quarters of consumers saying in a 2022 survey that they had interacted with one in the previous 12 months. But the poll also highlighted ...

A tell-tale sign that you’re chatting with an AI bot and not an actual person is the speed of their responses. If you use ...

It can help businesses to deliver uninterrupted support, whether that’s via chatbot or any other channel. Your customer support can be more proactive because live chat software is not only about ...

In this crazy-busy corporate climate, finding fresh ways to streamline and cut costs is the holy grail. Picture this: customers walking away beaming with delight, their queries answered swiftly, and ...

Chatbots are a common tool for customer service, internet search, and other routine tasks for internet users. Business also use AI chatbots internally to help automate workflows and other tasks.

A CNH chatbot powered by artificial intelligence (AI) is changing the game when it comes to helping dealers support customers ...

Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service, said ...