Brenda Reichelderfer of ITT Industries reported on their benchmarking survey of ... Introduction To Robust Design (Taguchi Method): Increase Productivity and Customer Satisfaction appeared first ...

In the world of product design, marketing strategy ... This has escalated the need of a increase in the customer satisfaction survey response rate. Martech publisher Search Engine Land finds ...

The whole thing vexed me enough that I started to really notice customer satisfaction surveys — and, as I'm sure you've seen, they are everywhere. It seems like every interaction I have with a ...

Carnival’s score for customer satisfaction increased more from a year earlier than that of any other company in the latest Management Top 250. Paychex PAYX-0.68%decrease; red down pointing ...

Providers who understand their customers’ expectations and experiences are better positioned to target needs and implement initiatives that will increase overall customer satisfaction ... person ...

Utilities that understand their attitudes, behaviors and preferences are better able to target performance improvement initiatives that can increase overall customer satisfaction and garner support ...

Banks in the Charlotte area slipped slightly in keeping customers happy, except for one, according to a new national satisfaction survey that was released Tuesday. Customer satisfaction with bank ...