Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

WMU is modernizing phone services to a software-based system using Webex Calling. This service allows users to use an app on their WMU-provisioned device such as a computer or mobile device in lieu of ...

part of the Webex portfolio, is a cloud-based phone system that provides standard features such as voice, messaging, voicemail, as well as integration between desk phones, PCs, and mobile devices.

Mission to transform contact centres into customer experience centres sees new solutions for core collaboration platform ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Cisco Systems has been on a mission over ... its network intelligence tool ThousandEyes into its Desk Phone 9800 Series and within Webex Calling, which will let administrators monitor and ...