At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Mission to transform contact centres into customer experience centres sees new solutions for core collaboration platform ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

or Public Switch Telephone Network services, to more than 65. [Related: Cisco Product Bookings Boom As Component Shortages Continue To Impact Tech Giant] Webex Calling, part of the Webex portfolio ...