The Purdue University Police Department is offering free verbal de-escalation training in March. The training sessions, both virtual and in person, will consist of a two-hour PowerPoint presentation.

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Free Verbal De-escalation training will be available online and in person during the month of March. The sessions are hosted by the Purdue University Police Department. Tuesday, March 25, 9:30-11:30 a ...

Researchers have studied verbal de-escalation in a variety of settings, from mental health to law enforcement to customer service, and arrived at some strategies for success that can assist a ...

Managing Emotion Online Margot van Mulken (2024) explored verbal de-escalation techniques that have been successful when used by webcare employees working with online complainants.[ii] The 13 ...

Healthcare institutions must take responsibility for proper risk assessments followed by diligent policy implementation.

There is a similar lack of research on the nature and efficacy of verbal and non-verbal de-escalation of seriously agitated children and young people with mental health problems. These techniques need ...

“This was a verbal exchange that somehow led to a person ... So, that was a missed opportunity for de-escalation,” Finnell said. Finnell recommends further de-escalation training for officers ...