When JetBlue Travel Products started out the company said it didn’t really need a contact center, but now it has around 40 to 50 “helpful humans” who help customers with their travel plans. This ...

For a stock that has nearly doubled in six months, Twilio stock still has a lot of upside left. Analysts are quite to point ...

With a market capitalization of $17 billion, Twilio (TWLO) offers developers tools for integrating voice, messaging, video, ...

Twilio will consolidate Flex’s go-to-market motion into its Communications segment and eliminate “many Flex GTM roles.” Account executives will sell Flex alongside other contact center ...

For a stock that has nearly doubled in six months, Twilio stock still has a lot of upside left. Analysts are quite to point ...