On Monday, Starbucks announced that—after almost seven years—it was rolling back its open-door policy. It’s a reversal of a ...

He has also said he wants Starbucks to return to being a "third place" where people can hang out — a role it played for many patrons in its early years of national expansion. Store employees ...

Starbucks new mission, unveiled in these first days, is a return to its roots, a renewed focus on the essence of what the ...

Starbucks store employees will have to attend a three-hour training session later this month as the coffee chain's new CEO ...

The coffee shop giant’s new mission and customer promise emphasize the company’s coffee quality and its connection with ...

Starbucks store employees in the US will have to attend a three-hour training session later this month, Business Insider has learned, as the coffee chain's new CEO attempts to revitalize it.

If you've ordered a cold beverage from a Starbucks store in the U.S. or Canada recently, you may have noticed some raised dots along the bottom edge of the new Starbucks cold cups, and may have ...

Starbucks CEO Brian Niccol ... In the early days of his new role, Niccol was candid with his team about the need for a "turnaround." "I need everybody’s collective best thinking so we have ...