Starbucks has made changes to its rules about customer engagement - including its policy on complimentary water. Read this ...

Starbucks is bringing back one of its old initiatives: having baristas write customer names on cups. Not everyone is happy about it though.

Starbucks CEO Brian Niccol reaffirmed during a shareholder meeting this week that the company will continue focusing on ...

“I’m just trying to drink my Starbucks, man. Can I help you?” he asks in the clip. The worker explains, “The new store policy is that you have to make a purchase at the location in order ...

Starbucks implemented a new policy: people are no longer permitted to utilize the coffee shop’s seating areas unless they ...

Some of the plans are already in motion. In Starbucks cafes, he’s dropped menu items. He’s created delineation between “to-go ...

Mr. Rowley said surveillance footage from February 8, 2020, the date of the incident, showed that the barista did not fully secure one of the three cups in a drink tray when handing it to his client, ...

and align with our core identity as a coffee company," Starbucks told USA TODAY in a statement last month. Earlier this year, the company also reversed its open-door policy regarding restrooms ...

A MAN has won $50 million after a scalding hot Starbucks drink spilled all over his lap and disfigured his penis. Postmates driver Michael Garcia suffered severe burn injuries when the 180-degree, ...