Despite the issues with the Triple Zero outage and phone blocking, Telstra and Optus both saw overall complaint numbers ...
The head of Optus will front up to a parliamentary inquiry examining a fatal triple-zero outage, with action taken since the ...
Australian Associated Press on MSN

Triple-zero outages and changes trigger more complaints

Complaints about telecommunications services are rising in Australia and faulty and disconnected mobile phone connections are ...
Complaints about Optus have also skyrocketed, rising 35 per cent to more than 40,600 complaints last year. Meanwhile, almost half of the complaints about internet quality and 58 per cent of complaints ...
MELBOURNE, Australia (AP) — An Australian judge fined telecommunications giant Optus 100 million Australian dollars ($66 million) Wednesday for unconscionable conduct selling services to hundreds of ...
The Telecommunications Industry Ombudsman (TIO) received 14,017 complaints between October and December 2025, an increase of 3.6% from the previous ...