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Starbucks rolls out changes to enhance customer experience
Starbucks is rolling out a series of initiatives to revitalise its coffeehouse culture, with a strong emphasis on ...
Starbucks' Niccol aims to tame the chain's mobile order floods
Starbucks' new CEO, Brian Niccol, has a vision to make Starbucks into a classic coffeehouse, but he has to contend with an ...
Forbes26d
Are Your SLOs Missing The Point? Why Experience Level Objectives Matter
Effectively, what Starbucks is doing is adopting XLOs—objectives that prioritize what customers genuinely care about. By aligning its goals with customer needs, Starbucks is taking steps to ...
QSR magazine10d
Starbucks to Lay Off Some Corporate Employees
Starbucks’ ongoing comeback plan will now include layoffs. CEO Brian Niccol said in a letter Friday that the brand will have ...
Starbucks (SBUX) Projected to Post Earnings on Tuesday
Starbucks (NASDAQ:SBUX – Get Free Report) is expected to be announcing its earnings results after the market closes on ...