Microsoft announced the general availability of its new unified contacts experience for Microsoft Teams and Outlook, streamlining contact management across its collaboration tools. The unified ...

Microsoft Teams will soon allow multiple emoji reactions per message for a fun and nuanced response. Users have requested this feature for years, and Microsoft plans to release it as a preview in June ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

Microsoft announced that security administrators will soon be able to block external users from sending messages, calls, or meeting invitations to members of their organization via Teams.

Have you ever felt overwhelmed by endless email threads or struggled to keep your team’s communication organized? You’re not alone. In today’s fast-paced work environment, juggling multiple ...

For today’s successful unified communications and collaboration (UCC) systems, robust contact centre (CC) functionality is now table stakes, and to take the leading collaboration application to that ...

Imagine this: it’s 2025, and your team is scattered across cities, time zones, or even continents. Deadlines are looming, emails are piling up, and the tools you’re using feel more like obstacles than ...