Can an upstart challenger give Salesforce.com something to worry about? Yes, when the company is Microsoft. But the road will be tough. Microsoft has announced their new cloud offering in CRM ...

Salesforce and Microsoft unveiled new AI sales agents yesterday, fueling a fiery corporate grudge match. Salesforce announced the upgraded Agentforce 2dx, while Microsoft introduced its AI ...

Microsoft offered $55 billion to acquire Salesforce earlier this year, but that wasn't enough to get Salesforce Founder and CEO Marc Benioff to agree to a deal, CNBC reported Friday. CNBC, citing ...

Dow Chemical, the US multinational chemical solutions provider, has pledged to stay with Microsoft Dynamics CRM for the foreseeable future, as it believes the product has caught up with rival ...

'They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' says Jared Spataro, Microsoft CMO for AI at work. Microsoft appears to ...

Microsoft's Copilot Studio will soon support creating autonomous agents if you're part of the company's public preview.

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...

The best Salesforce alternative is HubSpot, offering a similarly scalable platform with advanced contact management, lead tracking, and sales automation features, alongside impressive analytics.

Microsoft has unveiled two AI sales agents, known as “Sales Agent” and “Sales Chat.” By connecting to both Microsoft Dynamic 365 and Salesforce, the two models can be used to qualify ...