Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 ...

Microsoft’s agents will work with Dynamics 365 Sales and some third-party CRMs like Salesforce, while Agentforce 2dx is deeply embedded within the Salesforce platform. Furthermore, both ...

The Salesforce chief executive pointed to a new Microsoft Dynamics CRM Online ad campaign featuring the slogan "I Didn't Get Forced. I got cloud-based CRM that works the way I do." The ads ...

has pledged to stay with Microsoft Dynamics CRM for the foreseeable future, as it believes the product has caught up with rival Salesforce.com's CRM suite. Speaking to Computing at Microsoft ...

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...

By connecting to both Microsoft Dynamic 365 and Salesforce, the two models can ... Designed to work in conjunction with the company’s own Dynamics 365 business programs, the models can be ...