Or, worse, they'll post scathing reviews on Yelp and Google. 5. Use a clear structure with few rules and no tricks or expiring rewards Customers prefer loyalty rewards programs with a clear structure ...

By teaming up with established payment technology partners, businesses foster dynamic relationships that create a virtuous ...

Ultimately, and maybe most importantly, it all adds up to more convenience, utility and value for the consumer—which is ...

Our guests have always been at the center of everything we do, and Brightline Rewards is the next step in recognizing their ...

Apple's customer satisfaction and loyalty have been ... A Harvard Business Review study found that businesses that engage with customers post-sale enjoy a 20-40% higher customer retention rate ...

The new startup Journey faces significant challenges in building consumer adoption and achieving the necessary scale to compete with established loyalty programs. But its notable backers believe ...