About three-quarters of those who shopped at Lowe's last year came back to the store in 2023, according to Numerator, on par with the customer loyalty for rival Home Depot. Lowe's shoppers have ...

A Reddit post in the r/houseplants community had plant lovers up in arms. The post, titled "Lowe's must be stopped," features photos of individually potted succulents that had been painted blue ...

Lowe's Companies, Inc. LOW has been making significant strides to improve revenues and customer engagement. In its effort, two major strategies have been at the forefront — the pro-customer ...

He gave me time to make my own decision. Kyle’s kindness and honesty went above and beyond my expectations. He has set the bar extremely high for the customer service Lowe’s offers.

However, we don’t think such enhancements in customer experience and operating processes are unique to Lowe’s. Other retailers in the industry continue to pursue similar efforts, which will ...

The home improvement industry in the U.S. can be thought of as a duopoly with Lowe’s Companies, Inc. ( NYSE: LOW) and the ...

Additionally, Lowe’s partnerships and initiatives to enhance customer experience have strengthened its standing in the market. Stepping into 2025, let us dive into the two companies’ key ...

Lowe's inventory shrink as a percentage of sales ... the greatest deterrent for any type of theft activity is effective customer service," he said. In other words, having more employees engaging ...