A Reddit post in the r/houseplants community had plant lovers up in arms. The post, titled "Lowe's must be stopped," features photos of individually potted succulents that had been painted blue ...

About three-quarters of those who shopped at Lowe's last year came back to the store in 2023, according to Numerator, on par with the customer loyalty for rival Home Depot. Lowe's shoppers have ...

Lowe's Companies, Inc. LOW has been making significant strides to improve revenues and customer engagement. In its effort, two major strategies have been at the forefront — the pro-customer ...

At Lowe’s, the maxim “the customer is always right” mostly rings true. According to the store’s policy, any restrictions on what customers can order for pick-up seem to be for larger-items ...

He gave me time to make my own decision. Kyle’s kindness and honesty went above and beyond my expectations. He has set the bar extremely high for the customer service Lowe’s offers.

However, we don’t think such enhancements in customer experience and operating processes are unique to Lowe’s. Other retailers in the industry continue to pursue similar efforts, which will ...

The inability to visualize the project or share their vision with others can cause some consumers to abandon such projects, according to Lowe’s. A customer will begin by choosing their preferred ...

While Lowe's has a strong do-it-yourself (DIY) customer base, it has consistently lagged Home Depot (HD) in the professional lines. With HD doubling-down on this strength via M&A, competition is ...