HIGH WYCOMBE, England, February 4, 2011 /PRNewswire/ -- The APM Group, Official Accreditor for the ITIL certification scheme, has announced that the review process for the ITIL V3 Managing across the ...

Effective IT service management [ITSM] is essential for companies looking to maximise efficiency and provide high-quality services in digital environment. The IT Infrastructure Library is one of the ...

Attaining IT service management certification, it seems, is still not a priority for some organizations in Asia. Steve Wells, DHL's acting vice president of strategy and planning for Asia-Pacific, ...

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20 candidates including 4 Emirati ladies achieve ITIL v3 Expert status Injazat Data Systems announced that it has recently concluded a successful comprehensive training program to upgrade its ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...

ITIL, known as the Information Technology Infrastructure Library, is a collection of detailed service practices for the IT management sector that focuses on delivery in line with the customers and ...

GUEST OPINION: In this digital era, it is impossible to think of a business without technology. Even a small grocery store owner uses technology to carry out the smallest of tasks related to ...

IT Infrastructure Library (ITIL) is an IT service management framework that helps businesses improve service processes — and it’s a valuable skill for your resume. The average salary for an IT ...