On a recent weekday afternoon, Xuan Zhao popped into the post office shortly before it closed. The man helping her was incredibly patient and went out of his way to assist her with a pile of packages.

One of the many jobs that parents and grandparents have is to boost a child’s self-esteem with encouraging phrases (without overly praising them). This can often come in the form of a genuine ...

Some people - and I will admit I am one of them - just do not like getting compliments. But often immediately deflecting praise or trying to brush it off can end up hurting the feelings of the person ...

Want to stay current with Arthur’s writing? Sign up to get an email every time a new column comes out. A few weeks ago, I wrote about how to give and take criticism well. As important as that is for ...

Back in the day, I knew a guy who would never compliment anyone. It was like pulling teeth to say anything nice, even when it was well deserved. A stoic to the core, he was a puzzle for everyone ...