Wake-up call: Your AI knows more than you do
Over 40% of C-suite executives admitted to overriding AI recommendations based on “gut feelings” in a 2024 McKinsey survey.
Marketplace7d
Will AI replace call center workers?
But some people are more optimistic about the future of AI in customer service. Evan Macmillan is the CEO of Gridspace, which ...
AI offers a rare look inside the minds of CEOs—and can tell if they’re depressed just based on how they sound on earnings calls
Results of vocal analyses, published this month in the Journal of Accounting Research, can identify whether a CEO is ...
ITWeb on MSN13h
iMobility transforms call centres with advanced RoboDialing AI-assist communication services
Mobility transforms call centres with advanced RoboDialing AI-assist communication servicesIssued by iMGroupJohannesburg, 20 Jan 2025AI has revolutionised the call centre environment. (Image: iMGroup) ...
CNET3d
This AI Feature on Duolingo Could Give Your Language Lessons a Boost
The company said it's been invested in AI features since its launch in 2012, but advances in generative AI have propelled its latest efforts. Those advances helped create the features Explain My ...
Game Rant on MSN4d
Call of Duty: Black Ops 6 Players Criticize New Zombies Announcement for Use of AI
Black Ops 6 community calls out developer Treyarch for allegedly using AI in the new Zombies map announcement.