Insurance premiums rose 18% between 2025 and 2026, to an average premium of $181 per month, according to the car insurance ...

TROY, Mich.: 28 Oct. 2025 — Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance ...

Participation in Usage-Based Insurance Programs Reaches Record High as Customers Seek Lower-Cost Policies TROY, Mich.--(BUSINESS WIRE)--Nearly one-third (31%) of U.S. auto insurance customers say they ...

While auto repair cycle times have improved, rising repair costs and increased premiums are impacting customer satisfaction, especially as many policyholders face additional costs following claims, ...

Car repairs are taking longer than ever these days - something you've likely noticed if you've had your vehicle in for repairs lately. According to the J.D. Power 2023 U.S. Auto Claims Satisfaction ...

For the second straight year the auto industry is seeing improvements in customer satisfaction, and the data experts say dealers are the front line when it comes to shaping those consumer perceptions.

The JD Power Auto Insurance Satisfaction Study provides national and regional analyses of customers’ perceptions of their auto insurer’s ability to meet their expectations and explores the correlation ...

Rate decreases slowly reaching customers: After auto insurance rates peaked near record highs in April 2024, they steadily declined during the remainder of the year and into 2025. Many insurers have ...