Buy or leave, Starbucks tells nonpaying customers in policy reversal
Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...
Starbucks reverses open-door policy: Buy something or leave
The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...
Starbucks is changing its free water and bathroom policies. Store workers say that might be tough to enforce.
Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...
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Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay
Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. "We want everyone to ...
Starbucks changes: Mugs, macchiato and a new vibe test Niccol’s big plan
The condiment bar is coming back, and diners will get unlimited free refills of iced or hot coffee whether they’re rewards ...
Starbucks' policy change flushes out a debate over public restroom access
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona
Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...
Starbucks is getting back to basics — but trains baristas in de-escalation to manage new tensions
A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...